What should you do if you receive an unsolicited SMS or call related to loans, financial assistance or online gambling from an unknown source?

Do not reply to such an SMS or call. Do not interact in any way.

Unsolicited SMSes or calls from unknown sources that are related to loans, financial assistance or online gambling are likely to be associated with unlicensed moneylending and illegal gambling activities. The PDPC investigates all complaints regarding unsolicited telemarketing SMSes or calls seriously. However, unlicensed moneylending and illegal gambling are serious criminal offences in Singapore where the Police are the relevant authority to investigate such offences. If you receive such SMSes or calls, please notify the Police directly by:

(a)  lodging a Police Report;

(b)  calling the National Crime Prevention Council's 'X Ah Long' Hotline at 1800-924-5664 (1800-X-AH-LONG); or

(c)  providing information via I-Witness.

Complaints received by the PDPC relating to such activities will be referred to the Police.  

Click here for more information and tips on managing nuisance calls.