A financial penalty of $12,000 was imposed on Terra Systems for failing to put in place reasonable security arrangements to protect the personal data of individuals in its customer relationship management portal in Re Terra Systems Pte Ltd [2021] SGPDPC 7.

An application for reconsideration was filed against the decision in Re Terra Systems Pte Ltd [2021] SGPCPC 7. Upon review and careful consideration of the application, the Commissioner had decided to affirm the finding of the breach of section 24 of the PDPA as set out in the decision and the financial penalty in the Reconsideration Decision.