Before You Lodge A Complaint With Us

Is your concern related to any of the following?

I have concerns about how an organisation is handling personal data.

Examples:

  1. The organisation did not advise me on why they are collecting my personal date.
  2. I found personal data being exposed online or have received someone else’s data.
  3. I had contacted the organisation’s DPO but did not receive any response after 10 business days.

Make a report here

I would like to submit a request for compensation or redress from an organisation.

Under the PDPA, we do not have the powers to award any form of compensation, or compel an organisation to issue an apology.

I would like to review what personal data an organisation holds about me.

Examples:

  1. I want to know what data the organisation has about me.
  2. My personal data (e.g. address) in the organisation’s database is incorrect.

Find out more here

I would like to report an organisation’s use of NRIC for authentication.

Examples:

  1. The organisation used my NRIC number for authentication or password.

Make a report here

I am not sure as all the above does not apply to me.

Please contact us online or call our hotline during office hours at 6377 3131.