For breaching the Protection Obligation, directions were issued to Budgetcars to put in place appropriate contractual provisions, conduct a security audit of its technical and administrative arrangements for the security and maintenance of its website and rectify any security gaps identified in the audit report. This is pursuant to a data breach incident where personal data could be accessed by changing a few digits of the tracking ID.

The PDPC also accepted undertaking from three organisations which implemented remediation plans that rectified the immediate breach and addressed systemic shortcomings to ensure continual compliance with the PDPA.

Access the Decisions here and Undertakings here.

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