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Introduction

Organisations today collect, use and disclose personal data about individuals – whether they are customers, employees or members. It is important that these individuals trust organisations like yours to use or disclose their personal data as it is intended for and to keep their personal data safe.

Data protection can become a competitive advantage for your business.

Tick Increase business efficiency and effectiveness

Tick Boost customer confidence

Tick Enhance your organisation’s public image

Learn from Your Peers:

Role and Responsibilities as Management

Maintain oversight of data protection by incorporating it into your organisation’s corporate governance audit scope.

Provide strong management support to your data protection officer (DPO) so that he/she can carry out the role effectively.

Ensure all employees are aware of PDPA requirements and properly trained in personal data protection.

Things to Note

1) Getting started

Appoint a DPO to oversee your organisation’s data protection responsibilities and ensure compliance with the PDPA.

Take stock of your policies and processes and identify existing gaps.

Set up a proper data governance structure.

2) Building capabilities

Educate your employees on the PDPA and the importance of protecting personal data using the PDPC’s free E-Learning programme.

Take guidance from the DPO Competency Framework and Training Roadmap.

Procure professional services to conduct customised in-house training for your employees.

3) Adopting an accountability-based approach to personal data management

Work towards the Data Protection Trustmark (DPTM) certification.

Demonstrate accountability for personal data by ensuring and demonstrating compliance with the PDPA.

Implement a robust data protection management programme for your organisation.